"We were thoughtfully upgraded to a room with balcony overlooking the majestic Matterhorn on arrival and we loved watching the mountain change in the light of day."
Jenny from Australia
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"The Matterhorn view from the large balcony of room 120 was excellent and the hotel is well located with a supermarket and shops and restaurants very nearby."
sarahBuk from United Kingdom
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"They auto upgrade our room, eventually we gt a nice mountain view can see matterhorn from the room."
Ong from Malaysia
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4-star mountain retreat in Zermatt with Matterhorn views
Location
Hotel Excelsior is centrally located in Zermatt, allowing easy access to all mountain railways. The bus stop to mountain transport is right next to the hotel, simplifying travel for guests. The stunning Matterhorn is visible from many of the hotel's sunny rooms.
Dining
Hotel Excelsior offers two distinct dining options: Luna and La Ferme. Guests can enjoy a variety of specialties, including 'Flambée Medici,' a beef fillet prepared at the table. For those who prefer lighter fare, the sun terrace is perfect for sipping an aperitif amid summer dishes.
Rooms
Accommodations at Hotel Excelsior include cozy, comfortable rooms, many featuring views of the iconic Matterhorn. Each room is designed for relaxation and gives guests the chance to recharge after outdoor activities. The hotel's family-run approach ensures a welcoming atmosphere for all visitors.
Activities
Zermatt offers a myriad of activities, from hiking in nature to skiing on 400 kilometers of slopes. Hotel Excelsior serves as a meeting point for outdoor lovers, providing local knowledge and access to various adventures. The surrounding alpine environment promotes a soothing connection with nature.
Wellness
After a day of mountain exploration, Hotel Excelsior allows guests to unwind in a relaxed environment. The hotel's bar and restaurant provide a cozy setting to enjoy drinks and meals. Seasonal offerings, including welcome drinks and after-hike specials, enhance the mountain experience.
Highlights
Location: bus stop to all mountain railways
Dining: Restaurant Luna and La Ferme
Rooms: sunny rooms south facing
Activities: 4000m peaks as far as the eye can see
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Single Room
2 persons
140 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Balcony Matterhorn View
2 persons
250 sq. feet
2 Single beds
Balcony
Heating
room details
Deluxe Double Room Balcony Matterhorn View
2 persons
315 sq. feet
2 Single beds
Balcony
Heating
room details
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Room rates & availability calendar
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Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.3/10Review score
General
No smoking on site
Free Wi-Fi
Safe deposit box
Pets allowed
Security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Skiing
Hiking
Cycling
Guest Parking
No parking available.
Services
Room service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Children
Cots
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Mini-bar
Sitting area
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Hotel Excelsior presents an enticing culinary landscape, featuring two distinctive dining experiences that celebrate Italian, local, and steakhouse flavors. Guests can indulge in the warmth of family-friendly atmospheres or enjoy romantic evenings, all while savoring authentic dishes crafted from inspired local ingredients.
Restaurant Luna
Italian and Steakhouse
Ambiance
Modern and Family friendly
Key Offerings
Signature pastas and tender steaks await, inviting guests to share a meal in a vibrant setting. Perfect for relaxing family gatherings or casual dining experiences.
Reservation
Not needed
Open daily from 9:00 AM to 10:00 PM
Restaurant La Ferme
Italian and Steakhouse
Ambiance
Traditional and Romantic
Key Offerings
Delight in classic Italian dishes and locally inspired creations. La Ferme sets a charming scene for intimate dinners, ideal for couples seeking a romantic evening.
Reservation
Recommended
Open Monday, Wednesday to Sunday from 7:00 PM to 10:00 PM
Pergola
Italian and Steakhouse
Ambiance
Casual and Inviting
Key Offerings
Enjoy classic Italian dishes offered throughout the day in a welcoming environment, great for a relaxed meal with friends or a quick bite.
Reservation
Not needed
Open daily from 9:00 AM to 9:00 PM
Hotel Excelsior Location
Hofmattstrasse 38, Zermatt, 3920,
Map view
City landmarks
Landmark
The Matterhorn
1.1 mi
Landmark
Sunnegga
1.4 mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.1 mi
Landmark
Gorner Gorge
1.1 mi
Theme Park
Forest Fun-Park Zermatt
4000 ft
Ski Area
Wolli park for beginners Sunnegga
1.3 mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
5100 ft
Beach
Leisee
1.6 mi
Garden
Ricola Herb Garden
1.2 mi
Garden
Dossen Glacier Garden
1.9 mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.0 mi
Beach
Grunsee
2.1 mi
Ski Area
Gornergrat
3.1 mi
Bridge
Hangebrucke
2.0 mi
Landmark
Zmutt Glacier
1.8 mi
Landmark
Zmutt
1.8 mi
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Local Experiences Around Hotel Excelsior
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes' walk
This museum highlights Zermatt's mountaineering history and features artifacts like the 1865 climbing gear.
Kapelle Winkelmatten
20 minutes' walk
A charming church known for its serene atmosphere and beautiful stained-glass windows with stunning alpine views.
Gorner Gorge
20 minutes' walk
A breathtaking natural gorge with walking paths and scenic views; great for photography and outdoor wanderings.
Photopoint Kirchbrucke bridge
5 minutes' walk
Famous for its iconic views of the Matterhorn; perfect for a memorable photo opportunity.
Hiking Trails
20 minutes' walk
Numerous scenic hiking trails start nearby, suited for all skill levels, offering stunning views of the Alps.
Forest Fun-Park Zermatt
15 minutes' walk
This adventure park features zip lines and tree-top courses, ideal for thrill-seekers and families.
Spa & Wellness Center
5 minutes' walk
A nearby wellness center offers a range of rejuvenating treatments, perfect for relaxation and pampering.
Take it Doner
5 minutes' walk
A casual spot known for delicious kebabs; perfect for a quick bite with an option for gluten-free choices.
Restaurant Julen
10 minutes' walk
Traditional Swiss cuisine in a cozy atmosphere; famous for its cheese fondue and locally sourced ingredients.
The Omnia
10 minutes' walk
Fine dining experience with panoramic views; offers a seasonal menu featuring fresh, local dishes.
Zermatt's Nightlife Venues
15 minutes' walk
Various bars and lounges featuring live music and local brews; ideal for a fun night out with friends.
The Zermatt Theater
10 minutes' walk
Catch local performances or traveling shows; offers a range of cultural events and is family-friendly.
Getting around town
City Centre
Zermatt 2 min · 400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
A full breakfast is served at the price of CHF 1.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25
Reviews and Ratings
What past guests shared about their stay
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.3/10
Free Wi-Fi
8.9/10
Location
9.5/10
Staff
8.8/10
Value for money
8.2/10
Guest reviews
based on 111 reviews
4.5/5
based on 583 reviews
8.5/10
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