Hotel Excelsior Zermatt Exterior photoHotel Excelsior Zermatt Room photoHotel Excelsior Zermatt Room photo
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From319US$ /night
Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Great
8.4
9.4
/10
4.7
/5

Location

Hotel Excelsior is centrally located in Zermatt, allowing easy access to all mountain railways. The bus stop to mountain transport is right next to the hotel, simplifying travel for guests. The stunning Matterhorn is visible from many of the hotel's sunny rooms.

Dining

Hotel Excelsior offers two distinct dining options: Luna and La Ferme. Guests can enjoy a variety of specialties, including 'Flambée Medici,' a beef fillet prepared at the table. For those who prefer lighter fare, the sun terrace is perfect for sipping an aperitif amid summer dishes.

Rooms

Accommodations at Hotel Excelsior include cozy, comfortable rooms, many featuring views of the iconic Matterhorn. Each room is designed for relaxation and gives guests the chance to recharge after outdoor activities. The hotel's family-run approach ensures a welcoming atmosphere for all visitors.

Activities

Zermatt offers a myriad of activities, from hiking in nature to skiing on 360 kilometers of slopes. Hotel Excelsior serves as a meeting point for outdoor lovers, providing local knowledge and access to various adventures. The surrounding alpine environment promotes a soothing connection with nature.

Wellness

After a day of mountain exploration, Hotel Excelsior allows guests to unwind in a relaxed environment. The hotel's bar and restaurant provide a cozy setting to enjoy drinks and meals. Seasonal offerings, including welcome drinks and after-hike specials, enhance the mountain experience.

Highlights

Location: bus stop to all mountain railways

Dining: Restaurant Luna and La Ferme

Rooms: sunny rooms south facing

Activities: 4000m peaks as far as the eye can see

“This family-owned hotel impressed me with its spacious rooms, a definite plus compared to many in the area. Its cozy bar seemed like the perfect spot to unwind after a day in the mountains, while the proximity to the Gornergratbahn makes it a convenient base for exploring. I especially appreciate the personal touch that comes with a family-run establishment.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Single Room
2 persons
140 sq. feet 
1 Single bed
Shower
Heating
Double Room Balcony Matterhorn View
2 persons
250 sq. feet 
2 Single beds
Heating
Balcony
Deluxe Double Room Balcony Matterhorn View
2 persons
315 sq. feet 
2 Single beds
Heating
Balcony
Economy Double Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Heating
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Hotel Excelsior presents an enticing culinary landscape, featuring two distinctive dining experiences that celebrate Italian, local, and steakhouse flavors. Guests can indulge in the warmth of family-friendly atmospheres or enjoy romantic evenings, all while savoring authentic dishes crafted from inspired local ingredients.
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo

Restaurant Luna

Italian and Steakhouse
Ambiance
Modern and Family friendly
Key Offerings
Signature pastas and tender steaks await, inviting guests to share a meal in a vibrant setting. Perfect for relaxing family gatherings or casual dining experiences.
Reservation
Not needed
Open daily from 9:00 AM to 10:00 PM

Restaurant La Ferme

Italian and Steakhouse
Ambiance
Traditional and Romantic
Key Offerings
Delight in classic Italian dishes and locally inspired creations. La Ferme sets a charming scene for intimate dinners, ideal for couples seeking a romantic evening.
Reservation
Recommended
Open Monday, Wednesday to Sunday from 7:00 PM to 10:00 PM

Pergola

Italian and Steakhouse
Ambiance
Casual and Inviting
Key Offerings
Enjoy classic Italian dishes offered throughout the day in a welcoming environment, great for a relaxed meal with friends or a quick bite.
Reservation
Not needed
Open daily from 9:00 AM to 9:00 PM

Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920
Map view
Hofmattstrasse 38, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Local Experiences Around Hotel Excelsior
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
This museum highlights Zermatt's mountaineering history and features artifacts like the 1865 climbing gear.
Kapelle Winkelmatten
20 minutes' walk
A charming church known for its serene atmosphere and beautiful stained-glass windows with stunning alpine views.
Gorner Gorge
Gorner Gorge
20 minutes' walk
A breathtaking natural gorge with walking paths and scenic views; great for photography and outdoor wanderings.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
5 minutes' walk
Famous for its iconic views of the Matterhorn; perfect for a memorable photo opportunity.
Hiking Trails
20 minutes' walk
Numerous scenic hiking trails start nearby, suited for all skill levels, offering stunning views of the Alps.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walk
This adventure park features zip lines and tree-top courses, ideal for thrill-seekers and families.
Spa & Wellness Center
5 minutes' walk
A nearby wellness center offers a range of rejuvenating treatments, perfect for relaxation and pampering.
Take it Doner
Take it Doner
5 minutes' walk
A casual spot known for delicious kebabs; perfect for a quick bite with an option for gluten-free choices.
Restaurant Julen
10 minutes' walk
Traditional Swiss cuisine in a cozy atmosphere; famous for its cheese fondue and locally sourced ingredients.
The Omnia
10 minutes' walk
Fine dining experience with panoramic views; offers a seasonal menu featuring fresh, local dishes.
Zermatt's Nightlife Venues
15 minutes' walk
Various bars and lounges featuring live music and local brews; ideal for a fun night out with friends.
The Zermatt Theater
10 minutes' walk
Catch local performances or traveling shows; offers a range of cultural events and is family-friendly.
Getting around town
City Centre
Zermatt2 min  ·  400 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel Excelsior provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 300 verified reviews
8.5/10
Great
90%
Recommend
Breakfast
8.9/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.2/10
Free Wi-Fi
8.0/10
Location
9.4/10
Paid Wi-Fi
6.8/10
Staff
8.7/10
Value for money
8.1/10
Pros
Central location
Matterhorn view
Friendly staff
Delicious breakfast
Free station pick-up
Cons
Noisy bar
Uncomfortable beds
Guest reviews
based on 111 reviews
4.5/5
based on 672 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Excelsior
Which popular attractions are near Hotel Excelsior?
Nearby attractions include Matterhorn Museum (0.5 km), Mountaineer's Cemetery (0.5 km), and the Gornergratbahn station (400 m).
What are some of the property amenities at Hotel Excelsior?
The hotel features free Wi-Fi, a bar/lounge area, ski storage, and a children's playground.
What dining options are available at Hotel Excelsior?
On-site dining is provided at La Ferme and Luna, offering French, Swiss, and Italian cuisine.
What is the check-in and check-out policy at Hotel Excelsior?
Check-in is at 15:00 and check-out is by 11:00.
Is there a breakfast option available at Hotel Excelsior?
Breakfast is available for an additional charge of 1 CHF.
What room amenities are offered at Hotel Excelsior?
Rooms include panoramic views, free Wi-Fi, a mini fridge bar, and flat-screen TV.
How far is Hotel Excelsior from the nearest airport?
The nearest airport, Lugano Airport, is 80 km away.
What activities can be enjoyed at Hotel Excelsior?
Guests can enjoy activities such as skiing, cycling, and hiking.
What family-friendly amenities does Hotel Excelsior provide?
Amenities for families include a children's playground and cots for children under 6 years.

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Check-in
01May2026Select date
Check-out
02May2026Select date
Rooms and Guests2 Guests, 1 Room