"We were thoughtfully upgraded to a room with balcony overlooking the majestic Matterhorn on arrival and we loved watching the mountain change in the light of day."
Jenny from Australia
read full review
"The Matterhorn view from the large balcony of room 120 was excellent and the hotel is well located with a supermarket and shops and restaurants very nearby."
sarahBuk from United Kingdom
read full review
"They auto upgrade our room, eventually we gt a nice mountain view can see matterhorn from the room."
Ong from Malaysia
read full review
Location
Hotel Excelsior is centrally located in Zermatt, allowing easy access to all mountain railways. The bus stop to mountain transport is right next to the hotel, simplifying travel for guests. The stunning Matterhorn is visible from many of the hotel's sunny rooms.
Dining
Hotel Excelsior offers two distinct dining options: Luna and La Ferme. Guests can enjoy a variety of specialties, including 'Flambée Medici,' a beef fillet prepared at the table. For those who prefer lighter fare, the sun terrace is perfect for sipping an aperitif amid summer dishes.
Rooms
Accommodations at Hotel Excelsior include cozy, comfortable rooms, many featuring views of the iconic Matterhorn. Each room is designed for relaxation and gives guests the chance to recharge after outdoor activities. The hotel's family-run approach ensures a welcoming atmosphere for all visitors.
Activities
Zermatt offers a myriad of activities, from hiking in nature to skiing on 360 kilometers of slopes. Hotel Excelsior serves as a meeting point for outdoor lovers, providing local knowledge and access to various adventures. The surrounding alpine environment promotes a soothing connection with nature.
Wellness
After a day of mountain exploration, Hotel Excelsior allows guests to unwind in a relaxed environment. The hotel's bar and restaurant provide a cozy setting to enjoy drinks and meals. Seasonal offerings, including welcome drinks and after-hike specials, enhance the mountain experience.
Highlights
Location: bus stop to all mountain railways
Dining: Restaurant Luna and La Ferme
Rooms: sunny rooms south facing
Activities: 4000m peaks as far as the eye can see
“This family-owned hotel impressed me with its spacious rooms, a definite plus compared to many in the area. Its cozy bar seemed like the perfect spot to unwind after a day in the mountains, while the proximity to the Gornergratbahn makes it a convenient base for exploring. I especially appreciate the personal touch that comes with a family-run establishment.”
Olivia SmithEditor-in-Chief at Cheaphotels
View all
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Single Room
2 persons
140 sq. feet
1 Single bed
Shower
Heating
room details
Double Room Balcony Matterhorn View
2 persons
250 sq. feet
2 Single beds
Heating
Balcony
room details
Deluxe Double Room Balcony Matterhorn View
2 persons
315 sq. feet
2 Single beds
Heating
Balcony
room details
Economy Double Room
2 persons
165 sq. feet
1 King-size bed
Shower
Heating
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Room rates & availability calendar
See the best prices and book your dates today!
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities:
Great
8.2/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
Security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Skiing
Hiking
Cycling
Services
Room service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Children
Cots
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Mini-bar
Sitting area
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Dining Onsite
Hotel Excelsior presents an enticing culinary landscape, featuring two distinctive dining experiences that celebrate Italian, local, and steakhouse flavors. Guests can indulge in the warmth of family-friendly atmospheres or enjoy romantic evenings, all while savoring authentic dishes crafted from inspired local ingredients.
Restaurant Luna
Italian and Steakhouse
Ambiance
Modern and Family friendly
Key Offerings
Signature pastas and tender steaks await, inviting guests to share a meal in a vibrant setting. Perfect for relaxing family gatherings or casual dining experiences.
Reservation
Not needed
Open daily from 9:00 AM to 10:00 PM
Restaurant La Ferme
Italian and Steakhouse
Ambiance
Traditional and Romantic
Key Offerings
Delight in classic Italian dishes and locally inspired creations. La Ferme sets a charming scene for intimate dinners, ideal for couples seeking a romantic evening.
Reservation
Recommended
Open Monday, Wednesday to Sunday from 7:00 PM to 10:00 PM
Pergola
Italian and Steakhouse
Ambiance
Casual and Inviting
Key Offerings
Enjoy classic Italian dishes offered throughout the day in a welcoming environment, great for a relaxed meal with friends or a quick bite.